Privacy Policy

Last updated: 23/10/2025

1. Who we are

This website (“we”, “our”, or “us”) is operated by Spicer’s Supervised Contact & Support Services, located in the United Kingdom. Our website address is: https://spicerssupervisedcontact.co.uk/.

We are committed to protecting your privacy and handling your personal data fairly and transparently.

2. Information we collect

When you visit our website, we automatically collect certain information through analytics tools such as Google Analytics or similar services. This may include:
– Your IP address (anonymised where possible)
– Browser type and version
– Device type and operating system
– Pages visited and time spent on our site
– Referring website or search engine
– General location data (e.g. city or region, not exact address)

We do not collect any personally identifiable information (such as your name or email address) unless you voluntarily provide it (e.g. through a contact form or through a referral form).

3. How we use your data

We use analytics data to:
– Understand how visitors use our website
– Improve the content, design, and functionality of our site
– Monitor site performance and security

4. Legal basis for processing

Our lawful basis for collecting and processing analytics data is our legitimate interest in understanding and improving how our website is used.

5. Cookies

We use cookies and similar technologies to collect analytics data. You can manage or delete cookies through your browser settings at any time. For more information, visit www.aboutcookies.org.

If we use Google Analytics, Google may also set cookies in your browser. You can learn more here: https://policies.google.com/technologies/partner-sites.

6. Data retention

Analytics data is stored for a limited period (usually 14 to 26 months, depending on settings) and then automatically deleted or anonymised.

7. Your rights

Under UK data protection law, you have the right to:
– Request access to any personal data we hold about you
– Ask us to delete or correct your data
– Object to our use of your data

To exercise these rights, contact us at: c.huckett@spicerssupervisedcontact.co.uk

8. Data security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the revised date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Spicer’s Supervised Contact & Support Services
Email: c.huckett@spicerssupervisedcontact.co.uk